If you receive a text message or an email from the U.S. Postal Service, don’t click on the link.
Rough transcript:
Hello! I want to share an alert from the USPS office.
If you receive a text message or an email that says it’s from the U.S. Postal Service, officials say don’t click on the link. In a written alert Tuesday, the U.S. Postal Inspection Service warned consumers that scammers are sending bogus emails known as “phishing” and phony text messages known as “smishing,” claiming to be from the USPS. USPS alert said, “These messages are prompting unsuspecting consumers to confirm their personal delivery information by clicking a link or downloading an attachment, that, when opened, can activate a virus and steal information such as usernames, passwords and financial account information.” Postal inspectors said consumers should be aware that the USPS does not send text messages or emails about unclaimed packages or delivery attempts.
The postal inspectors issued the following tips:
Do not click on any links or attachments.
Do not give out personal information.
Be aware that USPS does not notify customers of package delivery attempts or request personal information via email or text.
Examine the message closely and verify the sender's ID. Who sent this? Errors in message are good hints that the email is from a scammer.
The USPS said consumers can report smishing or phishing by sending an email to spam@uspis.gov with the following information:
For text messages, without clicking on the web link, copy the body of the suspicious text message and paste into a new email or attach a screenshot of the text message showing the phone number of the sender and the date sent. For emails, simply forward it. Provide your name in the email.
If you lost money, or if you provided any personal information then be sure to include information on what you did when you clicked on the bad link.
The Postal Inspection Service will contact you if more information is needed.
For more information on other USPS scams, visit uspis.gov/tips-prevention.
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