Features Included With an Alarm.com Video Plan

In this video, Jorge explains what comes included with an Alarm.com Video Plan. With an Alarm.com Video Plan, you can use Alarm.com Cameras and store video clips on the Alarm.com platform. You can view the clips at any time through the Alarm.com website or app. Clips can be downloaded permanent use.Show more

Alarm Grid customers who want an Alarm.com Video Plan can choose between a Platinum Level monitoring plan or a Video-Only Plan. A Platinum Plan is good if you have an alarm system that you want to use for alarm monitoring service, and you also want to take full advantage of the Alarm.com platform. The Video-Only Plan is good for when a user does not have a security system, and they only want to access Alarm.com for video service, without having any other features.

Once you have a video plan, you get several features by default. A standard Alarm.com Video Plan will support a maximum of four (4) Alarm.com Security Camera. The monthly and storage clip limits will be set at 1,000 clips each. Upon request, a customer's account can be upgraded to include more advanced video analytics features and increase both their monthly and total clip storage limits to 3,000 clips. Extra fees may be required to receive this upgrade.

Additionally, it is also possible to increase a customer's camera limits and clip storage limits. By applying a video expansion pack to the end user's account, they will get four (4) additional cameras and have their monthly and total clip storage limits increased by 5,000 clips each. Again, there may be extra fees required to have a video expansion pack applied to your account. Remember that clips limits are shared across all your Alarm.com Cameras. If you think that you might exceed your clip limits, or if you want to use additional cameras, then your best option is usually to get one or more expansion packs.

Note: Alarm Grid supports up to 8 Alarm.com Cameras, and 1 SVR with our Platinum and Stand-Alone Video Plans. Keep in mind that when an ADC Video Doorbell is used in conjunction with other ADC cameras, it will count as one of the available 8 cameras.

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