MoversBoost

Original Source: https://moversboost.com/how-should-professional-moving-companies-answer-the-phone/ “Hello?” “What’s Up” “Yeah, that’s us, You need to move? When baby girl” Talk about a turn off. It’s no secret, the first few seconds are critical when communicating or establishing trust and professionalism. When MoversBoost analyzes our most successful moving clients, there is a pattern. System, professionalism, and a very respectful, friendly, and to the point opener. 🚫 Imagine being a person who needs a mover, and calls a business and hears… ► Someone chewing, eating, drinking ► A side conversation just finishing up “Yeah do that then”, nah, oh hello ► An Unfriendly question or demand such as Hello? What’s Up, Yeah, Uh huh Yes, that’s us, how can I help you ✅ The proper way to answer your phone (assuming it’s a new customer) — SMILE before picking up the phone. People pick up on bad energy! — [NAME OF YOUR COMPANY], my name is [YOUR NAME], who do I have the pleasure of speaking with today? Possible phrases to use during the call: ► Great, do you know what date or dates you would like to move? -You can then check your own availability and guide/work with him/her on this. Can gauge seriousness of the customer if they haven’t even thought of a date. ► Awesome, may I know the starting address of the move and the destination? -good buyer intent information. It might be going to storage, but if they don’t know any addresses or locations, chances are they are wasting your time. ► Perfect, would you prefer to setup your [NAME OF YOUR COMPANY] itemized quote over the phone now, or schedule a time to go over each bedroom and your important items? -This helps rebrand yourself during the call, and position yourself as a premier mover, vs just saying “move quote” as it can sound generic and immediately puts you back into competing mode with other movers. It also takes away their ability to rush you off the phone 15 minutes in because they can’t talk. They can do it, but it’s much harder for them to blatantly lie if they initially agree to the process. Keep in mind Rapport is Created Through Value… How to Get more Booked Moving Jobs for Movers You are NOT talking with a friend, so don’t assume you can talk to people with a level of informality which you haven’t earned the right yet; save the grab-ass type locker room conversation for the locker room. What if the woman you are talking to was married to a CEO of a Fortune 500, and ate off fine china plates for the last 30 years? You are 100% not going to win her over by saying “Yeah” or “What’s Up” when you pick up the phone. Remember, you don’t want to deal with disrespectful people, and by being very respectful and polite, you can easily guide the conversation towards a sales consultation, or just simply let them know you cannot provide them service at this time without them assuming it’s something personal, which it won’t be, it’s just business if the numbers don’t line up. Once you establish a relationship, then you can be childish as you want ha, but not before. We all like to have fun, but it’s common courtesy to say hello when passing strangers on the street, and not saying “what’s up” as some may take it offensively; how many people do you think were shot over someone misunderstanding “Yeah Are you Good”, with “hello”? It’s the same principle when answering the phone. If you answer the phone with this very basic, universally friendly introduction, you will close more booked jobs, quicken up your sales process, and save yourself from off topic talks about the Lakers or Ravens and confusing it with building rapport when it just derails your sales process.

Original Source: https://moversboost.com/5-steps-to-optimize-your-facebook-page-as-a-moving-company/ How to Optimize Your Facebook Page for a Moving Business If you want to make your Facebook Page work effectively for your moving business, follow these steps: 1. Post valuable content Share moving tips, customer reviews, and industry news. Ensure the content speaks to your audience and provides value. Avoid posting irrelevant or low-quality content. 2. Respond promptly and professionally Engage with comments, messages, and reviews. Show your customers that you value their feedback. Respond in a timely and professional manner to build trust and loyalty. 3. Optimize your Facebook Page Keep your contact details, services, and pricing up-to-date. Ensure the information provided is accurate and reliable. Present yourself as a professional business. 4. Utilize Facebook advertising Reach a wider audience with targeted ads. Target potential customers based on their location, interests, and behavior. Maximize the reach and impact of your Facebook Page. Optimizing your Facebook Page is crucial for its success. Now, let’s explore five specific ways to optimize a mover’s Facebook business page. 5 Ways to Optimize a Mover’s Facebook Business Page 1.) Add a profile picture and a cover photo A.) Profile picture: Use a square image with a minimum size of 180 x 180 pixels. Ensure it is readable even at 36 x 36 pixels in the mobile newsfeed. Incorporate your visual branding, including your logo and color palette. Create a professional-looking profile picture using a free tool like Namify. B.) Cover photo: Display a high-quality image with a minimum size of 400 x 150 pixels. Consider using seasonal or relevant images to keep your page fresh. 2.) Update your Contact button Choose a relevant call-to-action button below your cover photo: Contact Us Learn More Message Us 3.) Select the appropriate template for your business Choose the “Services” template for your moving company: Enable reviews as they contribute to search engine algorithms. Facebook reviews hold the second most importance after Google Business Page reviews. 4.) Complete your page information Fill out all the necessary details to provide comprehensive information to visitors: Add your business address, phone number, website, and email. Include a concise and compelling description of your moving services. 5.) Post content and engage with your audience Regularly share relevant and valuable content, such as: Moving tips and guides Customer testimonials and success stories Industry news and updates Engage with your audience by responding to comments, messages, and reviews promptly and professionally. By implementing these optimization strategies, your Facebook Page will become a powerful tool for your moving business.

Original Source: https://moversboost.com/how-to-get-the-most-amount-of-reviews-for-your-moving-company-everytime/ What’s the absolute best way to consistently get real reviews for your moving company? Is it Software A, Software B, some new email template, or fancy automation system? No, it’s a freer, much simpler solution

Keywords. Those magical inputs which always seem to show all your competitors above you. At the very bottom, are the ones you need to avoid! Knowing is probably 15% of the battle, and the other 85% is executing on a strategy to actually get value from this list. Many of these are intuitive, but MoversBoost has over 135 active clients, which has given us a list of hundreds of thousands of keywords over the years. Patterns begin to emerge when you eat, sleep, and breathe search engine optimization for movers. This list can also be applied to Local Google Maps SEO for Movers. https://moversboost.com/keywords-for-movers/